Processing is longer due covid-19
Shipping is 3-5 business days unless the item states preorder.
International shipping is 5-10 businesss days unless the item states preorder.
Preorders are 12-35 business days.
Processing during *big sales* may be longer than usual!
*********Processing on all orders is 3-7 business days.************
Packages are mailed via USPS & a tracking number will be sent to the e-mail address you provided us during checkout.
Tracking may take up to 24-48 hours to update on the USPS website.
KDKBEAUTY IS NOT RESPONSIBLE FOR LOST/STOLEN SHIPMENTS. If your tracking says delivered, please contact USPS for more info.
If you input an incorrect address at checkout and your package has been sent out, you will need to contact USPS to change your address. If your package ends up getting sent back to us, you will be responsible for the additional shipping charges in order for us to resend your package.
If you have questions or concerns about delays in the shipping process, once the item is in the possession of the USPS, please contact USPS and inquire.
Once orders are shipped, we have no control over the process and cannot answer questions about delays, returned, lost, or miss sent packages. Tracking updates on the USPS website can take up to 48 hours once shipped.
PRETTY AND PAID PRODUCTS:
Webinars: access within 24 hours
Pretty and package: 24 hour turn around time
Stationery: 1-4 weeks
ALL SALES FINAL. ONCE ORDER HAS BEEN PLACED, WE CANNOT CANCEL IT.